Contact
Use the contact form on our website and choose “Nudge Me support”, or email support@trynudgeme.app.
To help us solve the problem quickly, include your device model, Android version, app version and a short description of what happened. Please do not send passwords or payment details.
Common questions
Reminders do not appear on time
Make sure notifications and alarms are allowed for Nudge Me, and exclude the app from battery optimisation in your Android settings. Some phones also need the app to be allowed to run in the background.
How do I remove ads?
Buy Premium in the app. It is a one-time purchase that removes all ads.
I reinstalled the app and Premium is missing
Premium is linked to the Google account you bought it with. Make sure you are signed in to Google Play with the same account. If it still does not appear, contact support.
How do I get a refund?
Purchases are made through Google Play, so refunds follow Google Play’s refund policy.
How do I delete my data?
Your reminders are stored only on your device. Uninstall the app or clear its data to delete them. See the Nudge Me privacy policy for details.